✔ We are glad to see in our hotel your dogs weighting up to 6 kg. The possibility of accommodation with another kind of pets, please, check directly with Hotel’s staff.
✔ Service dogs and guide dogs of any weight accompanying person with disabilities can stay in the hotel.
✔ Please, bring a valid pet certificate from the veterinarian with a note on all vaccinations.
✔ We will appreciate if you bring a rug or a cage for your pet (that he or she loves most of all), dishes for food and a litter box.
✔ We want your pets to stay at the hotel for free. But when you leave, we do deep cleaning with special treatment, which is paid for separately. The cost depends on the room category:
SMART Standard, SMART Superior – 1000 rubles/night.
Upon check-in, we will ask you to make a 5000 RUB deposit, so that we can repair the room, if your pet makes any damages. Unless this happens, we will fully refund the deposit.
✔ We have prepared "Rules for guests with pets”. During check-in, please sign to let us know that you have read and agree with them.
✔ Please use a special Pet Friendly sign on the door during your staying at our hotel.
✔We appreciate when you feed your pets from their favorite dishes that you bring with you. We have bought the hotel crockery for our two-legged guests.
✔ We kindly ask that you do not leave your pets unattended in the room, lobby or in the hotel territory - we do not want them to feel lonely.
✔We appreciate that you do not wash pets in the bathroom or shower of the room and do not wipe them with towels, bed sheets and hotel linens. Let the pets have everything they need for beauty routines.
✔ We appreciate when you walk your pets outside the hotel territory. So the territory always remains clean and beautiful for you and other guests.
✔ We will ask you to additionally pay for damages to other guests or hotel staff and damage of the hotel property by your pet, if that happens.
✔ We will not be able to allow your pet in our hotel if it behaves aggressively towards the guests and the hotel staff.
✔ All pets staying in the hotel must be registered upon check-in. In case an unregistered animal is found in the room, a fine will be included in the Guest's account without any notifications.In the commentary to the reservation, please, specify, what kind of pet you have and how much it weighs, so that we can prepare :)